Information Systems Strategy

In view of the rapid changes and emerging technologies, ISO has established the IT strategy to ensure that the HKUST application systems respond timely to the community's growing needs. Taking into account the University's priorities together with other considerations, the IT Strategy Plan and Roadmap 2015-2020 has been formulated. The key areas are highlighted as follows:

  • Supports University's strategic directions and initiatives SP2016-2020 and beyond 2020.
  • Further enhances HKUST's relative position and recognition in Hong Kong, Asia and globally by adopting best practice.
  • Enhances competitive advantages in the areas of student intake, faculty and students life time experience, research outputs via user experience
  • Improves operational efficiencies, controls and effectiveness
  • Provides the essential metrics and analytical information
  • Provides flexible information architecture
  • Provides robust and long-term ERP Architecture and development platform

Data Strategy (Design) Principle

Information is one of the most important assets in the University. It is important to enable data and knowledge to be accessed seamlessly across communities and disciplines. The guiding principles for the data collaboration are done by:

  • Single source of data via integration or automated real-time transfers
  • Avoid duplication of data requiring data reconciliation

Service Delivery Strategy

The business environment now evolves so quickly that the ability for IT application systems staying on track and fitting the core requirements are vital in the deployment of the systems. ISO has defined a set of service delivery strategy so as to:

  • Deliver IT projects that benefit the faculties, administration, staff and student needs.
  • Explore new technology, tools, methodology and services to drive shorter window on development and meet the user demands.